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The Better Business Serving Western Virginia (BBB) warns consumers of fake coronavirus fundraising emails, fraudulent health products and other COVID-19 scams. BBB offers the tips to help avoid falling victim to coronavirus cons. 

There are currently no confirmed cases of the coronavirus in Virginia. The Virginia Department of Health (VDH) is monitoring two people with potential symptoms of the new coronavirus. The new potential cases, reported Wednesday, are the latest tied to the region as the global health crisis continues to unfold. Virginia has reported eight potential cases since the COVID-19 outbreak occurred; six of those cases have been found to be negative. The coronavirus has been reported in more than 40 countries around the globe but has not yet been declared a pandemic by the CDC.

While this is bad news for most Americans, it’s wonderful news for scammers who are cashing in on our anxiety and fear about the virus. Look out for fake cures, phony prevention measures, price gouging, phishing emails, and other coronavirus scams.

“Con artists are setting up websites to sell bogus products, and using fake emails, texts, and social media posts as a ruse to take your money and get your personal information,” says Julie Wheeler, President and CEO of BBB Serving Western Virginia. “Get your information from credible sources like government and trusted news sites. Remember to fact check awareness and prevention tips, and cases in your community before sharing information online,” says Wheeler. 

How the Scam Works:

You are worried about coronavirus and hear about preventions or a "cure" on social media, in an email, or a website. The message or website contains a lot of information about this amazing product, including convincing testimonials or a conspiracy theory backstory. One email scam claims that the U.S. government has discovered a vaccine but is keeping it secret for “security reasons.” You figure it can't hurt to give the medicine a try, so you get out your credit card. 

Currently there are no U.S. Food and Drug Administration-approved vaccines or drugs to prevent coronavirus, although treatments are in development. No approved vaccines, drugs, or products specifically for coronavirus can be purchased online or in stores.

Peddling “natural” medicines isn't the only way scammers are trying to cash in on coronavirus fears. Con artists are impersonating the CDC and the World Health Organization in phishing emails. These messages claim to have news about the disease and prompt readers to download malicious software. Another scam email tries to con people into donating to a fake fundraising effort, claiming to be a  government program to develop a coronavirus vaccine.

Best Practices to Avoid Coronavirus Cons: 

Don’t panic. Do your research: Be skeptical of alarmist and conspiracy theory claims and don’t rush into buying anything that seems too good – or crazy – to be true. Always double check information you see online with official news sources.

Be wary of personal testimonials and “miracle” product claims. Be suspicious of products that claim to immediately cure a wide range of diseases. No one product could be effective against a long, varied list of conditions or diseases. Also, testimonials are easy to make up and are not a substitute for scientific evidence.

It's "all natural." Just because it's natural does not mean it's good for you. All natural does not mean the same thing as safe. 

Check with your doctor: If you're tempted to buy an unproven product or one with questionable claims, check with your doctor or other health care professional first.

Read more about coronavirus scams on the Federal Trade Commission’s website, and see BBB’s alert about counterfeit face masks.  Learn more about the disease at the CDC’s FAQ page. Also, the FDA is updating this page about its progress in developing a treatment for coronavirus.

If you’ve spotted a scam (whether or not you’ve lost money), report it to BBB.org/ScamTracker. Your report can help others avoid falling victim to scams.

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